Shipping Policy

At Paisley Couture, we are committed to delivering your order safely and efficiently, wherever you are in the world.

Order Processing

• All orders are processed within 2 business days after payment is confirmed.
  

• Once your order has been shipped, you will receive a shipping confirmation email along with tracking details (where available).

Shipping Destinations

We proudly ship worldwide, bringing the timeless elegance of Kashmir to customers across the globe.

Estimated Delivery Times

Delivery times vary depending on your location and the shipping service selected at checkout.

• Within India: Typically 3–7 business days after dispatch.

• International Orders: Typically 7–15 business days after dispatch, depending on the destination country and customs processing.

Please note that these are estimated delivery times and may vary due to factors beyond our control.

Shipping Charges

Shipping charges are calculated at checkout based on the destination, package weight, and selected shipping method.

Any promotional offers for free shipping will be clearly indicated on our website.

Customs, Duties & Taxes

For international orders, customs duties, import taxes, and other applicable fees may be charged by the destination country's customs authorities. These charges are the responsibility of the customer and are not included in the product or shipping price unless otherwise stated.

Order Tracking

Once your order has been dispatched, you will receive a tracking number via email, allowing you to monitor your shipment's progress.

Delivery Delays

While we strive to deliver every order within the estimated timeframe, occasional delays may occur due to customs clearance, weather conditions, carrier issues, or other unforeseen circumstances. We appreciate your patience and understanding.

Incorrect Shipping Information

Please ensure that your shipping address and contact details are accurate before placing your order. Paisley Couture is not responsible for delays or additional shipping costs resulting from incorrect or incomplete address information provided by the customer.

Damaged or Lost Shipments

If your order arrives damaged or appears to be lost in transit, please contact our customer support team as soon as possible. We will work closely with the shipping carrier to resolve the issue and assist you in the best possible way.

Need Assistance?

If you have any questions regarding shipping, delivery, or your order, please contact us at hello@paisleycouture.com. We're always happy to help.